Extended Warranty Program

SmartPhone Care Plans




When you buy a new device it comes with a limited 12-month warranty for manufacturer’s defects and malfunctions. SmartPhone Care plans give you additional coverage and peace of mind, knowing that you don’t have to pay the full replacement value of your device, which can be up to $2,5001.


When / How Do I Enroll?2

The best time to enroll in a Smart/Phone Care Plan is at time of activation or upgrade.

You can also enroll within 30 days of activation or upgrade by visiting select MiMobile Bell locations for a visual inspection of your device.

Please note: Previously damaged or defective units are not eligible for the program.

Our Plans

  • Price per month
  • Devices
  • Manufacturer's defects within 12 months
  • Manufacturer's defects beyond 12 months3
  • Physical damage/Power surge
  • Liquid damage
  • Loss/Theft4
  • Normal wear and tear
  • Service replacement fees
  • Number of replacements
  • Smart/Phone Care enhanced warranty plan
  • $10/mo
  • All Devices
  • yes
  • yes
  • yes
  • yes
  • yes
  • yes
  • Up to $399
  • 2 maximum

Get SmartPhone Care when you buy your new phone, smartphone or tablet.

You can also enroll within 30 days of activating your new device. Just take it to your nearest MiMobile Bell location along with the wireless device and original proof of purchase. Previously damaged or defective units are not eligible.

See a complete list of eligible devices.
See terms and conditions.

  1. Note: failure to return policy costs are in addition to replacement costs.
  2. To complete your enrollment and for coverage to take effect, a phone call must be completed to or from the covered phone or smartphone and a minimum of 1 KB data session for tablets and Turbo Sticks. Smart/Phone Care Plans do not cover phones on prepaid accounts, SIM cards, or accessories (including batteries and chargers).
  3. As long as you subscribe to Smart/Phone Care.
  4. If your device is lost or stolen, call Bell Mobility immediately at 1 800 667-0123 to suspend service and prevent unauthorized use.
Our Locations

Bell Conestoga

519 888-9615
550 King St N
Waterloo, ON
N2L 5W6


519 725-2570
3012 King St E
Kitchener, ON
N2A 1B1